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Home to more than sixty resident, non-releasable animals as well as raptors, bears, and other Vancouver Island wildlife who will return to the wild, we welcome families, individuals, school tours, and community groups to visit us 7 days a week. Hours 9:00 am - 4:30pm Daily Admission Adult $15 Children 4–16 $6 Children 3 & under FREE Veterans & Military FREE Our Location 1240 Leffler Road, Errington, BC Locate us on Google Maps Plan Your Visit Our self-guided map will show will help you make the most out of your visit. NIWRA Map Download Map Learn More Find out about our facility, accessibility, parking, picnic areas, and more. Onsite Services Book a guided tour for your group or organization (15 to 45 people) . Group Tours Contact Us Meet Our Animals Home to more than sixty resident, non-releasable animals as well as those who will return to the wild Eagles - Owls - Black Bears - Hawks - Turtles - Ravens - Turkey Vultures and more! Symbolic adoptions support the care of our non-releasable animals View Adoption Animals in Shop Dan's Nook Wildlife Garden Visit Our Garden Enjoy local wildlife in their natural habitat, including a mini-wetland, featuring: tadpoles hatching dragonfly nymphs emerging bees pollinating Marsh Marigolds blooming hummingbirds feeding Bear Den Gifts Looking for the perfect gift for the animal lover in your life? Or just looking for a unique gift? Bear Den Gifts has you covered: books on animals and the environment local wildlife-themed art clothing home decor and much more... Visit us in person or online! Let's Get Shopping!

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Do you enjoy wildlife education? Join our team. Apply today. Wildlife Education Program Coordinator - Assistant Volunteer Coordinator Join Our Team! Wildlife Education Program Coordinator - Assistant Volunteer Coordinator The Organization: The North Island Wildlife Recovery Centre is a well-established wildlife rehabilitation and education facility in Errington, BC, on beautiful Vancouver Island. Founded in 1984 and overseen by a Board of Directors, Senior Director of Operations and Executive Director, the North Island Wildlife Recovery Association (NIWRA) has continued to grow due to the dedication of staff, fantastic volunteers and incredible community support. NIWRA is a not-for-profit registered charity that advocates for the well-being of Vancouver Island wildlife and strives to educate the public about wildlife and related issues. The Position: The Wildlife Education Program Coordinator - Assistant Volunteer Coordinator will work under the direction of the Executive Director. The incumbent must be professional in appearance and in all aspects of his/her work to emulate the high standards NIWRA sets. The Education Program is integral to NIWRA's mission to educate the public on wildlife and nature issues. The Wildlife Education Program Coordinator provides leadership and guidance to the education program volunteers (adult and youth) and will also assist the Volunteer Coordinator. Responsibilities are performed with considerable independence and reviewed periodically. This full-time position has three components that support NIWRA's established programs. Responsibilities: Wildlife Education Program Coordinator Become certified as a NIWRA tour guide Train education volunteers Work collaboratively with the NIWRA education volunteers Display proficiency in the NIWRA narrative Play a significant role in all NIWRA tours Represent and reinforce/enforce the NIWRA narrative and expected conduct Monitor progress and organize training opportunities through shadowing, training tours, and extra engagement events (on and offsite). Biofacts: Responsible for maintenance, storage and inventory (including taxidermy mounts/displays) and ordering, developing and/or procuring new (and replacement) items. Manage in-house communications platform: post shifts for tours and pair shadows with appropriately trained guides. Answer questions. Provide animal care updates. Schedule orientation and training sessions Develop and update educational manuals as necessary Microscopes: Train volunteers to use the microscopes with the public and organize various education opportunities (for volunteers and visitors). Other duties as required. Assistant Volunteer Coordinator Assists the Volunteer Coordinator to recruit and onboard volunteers Receive volunteer applications Conduct reference checks and handle follow-up calls Send RCMP Police Information Check package Schedule meetings with the Volunteer Coordinator and Department Heads Arrange and provide orientation tours for new volunteers Create name tags for volunteers Promote NIWRA’s volunteer program to community groups Green Teen Coordinator The Green Teen Coordinator is responsible for the safety and support of our youth docents, whether onsite or offsite. Proficient in all things Green Teen (youth docents) Lead trainer of Green Teens, coordinating and providing support to volunteers. Communications: Applications. Intake/orientation in spring. Maintain the current active wait list of youth volunteers. Onboard youth to in-house communications platform and train on use. Organize pre-season training (with the help of returning members) and prepare for the annual Eagle Release event in April. Post shifts throughout summer. Ensure opportunities and engagement for Green Teens. Plan for appropriate adult support. Coordinate Green Teens to assist Animal handler presentations in the Learning Centre and at occasional offsite events. Handle end-of-season arrangements (letters/gifts, certificates, celebration). Address issues regarding appropriate behaviour as warranted. Research various forms of education and engagement techniques Other duties as required Qualifications: This rewarding position requires a mature person who works well within a team and independently and can readily adapt to changing circumstances. It requires attention to detail. One year experience in administration Completed High School diploma Strong knowledge of Vancouver Island wildlife and nature Must be able to work weekends and evenings when required Must be willing to get an RCMP Police Information Check as a condition of employment Must have a valid BC Driver’s license with a clean driving abstract Must be able to speak and write English fluently. Preferred Skills and Abilities: Excellent interpersonal, communication and public relations skills Background in education an asset Experience working with volunteers Experience in public speaking and leading groups Knowledge or experience with educational programming Ability to follow directions Strong leadership skills Attention to detail with strong problem-solving skills Excellent teamwork skills and a strong work ethic Strong knowledge of Microsoft Office programs Highly organized with the ability to multi-task Willingness to learn. Compensation & Work Schedule: $21.00/hour to start and $23.00/hour upon successful completion of the probation period. Benefits: Extended health benefits upon successful completion of the probation period. Full-time position FORTY (40) hours per week. Must be flexible to meet the needs of the organization. Some weekends and evenings required. To apply: Please email a cover letter, your resume and two professional references via email to wildlife@niwra.org Attention: Joyce Lee . Please write "Education Program Coordinator" in the subject line. We appreciate all applications, however only those selected for an interview will be contacted. We reserve the right to close the vacancies early depending on the number of applications received, so you are encouraged to submit your details as soon as possible if you are interested.

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EDUCATION > Plan Your School Visit > Submit Your Tour Request < BACK Step 2: Submit Your Tour Request To submit your request for a school tour, fill in your information below. Type of Tour Requested Name of Trip Organizer Method of Payment Upon Arrival What is your specific learning objective for the visit? (Required) Please notify us of any special needs your students have and how you will support them while onsite. Do you have any additional questions or information to share with us? REQUIRED: Read and check the following statements to acknowledge roles and responsibilities. I UNDERSTAND that my tour is not confirmed but has been submitted as a request. NIWRA administration will contact me with confirmation that my tour is scheduled and any required volunteer tour guides have been requested. I UNDERSTAND that Teachers and Parents are responsible for the supervision of students before, during and after the tour. Select your tour type Please select one person to organize a visit for multiple classes. Name of School and Location Trip Organizer's Phone Number Total Number of Students Requested Tour Date Refer to Availability Calendar to make selection. Avoid dates with red strips. Second Choice for Tour Date Your second choice will be used if for any reason we are not able to accommodate your first choice. Arrival Time Departure Time Select your payment type Trip Organizer's Email Grade(s) of Visiting Students Total Number of Adults Availability Calendar (ONLY confirmed bookings are displayed here) NOTE: Dates with red rectangles are NOT available for school visit bookings. I UNDERSTAND that it is my responsibility to call NIWRA if we are going to arrive more than 10 minutes late. I have read and agree to the terms above. I have downloaded the Field Trip Planner. (Download the Trip Planner ) Your form cannot be submitted. Confirm you have filled in all required information above then try again. Submit Your Tour Request

VISIT > Book a Group Tour Book a Group Tour Type of Tour Requested Select your tour type Trip Organizer's Email Name of Group Select a date * required Arrival Time Departure Time Name of Organizer Trip Organizer's Phone Number Location of Group Alternate Date * required Total # of adults Total # of children Submit

Do you have retail management experience and enjoy working with people? Join our team. Apply today. Gift Shop Manager Join Our Team! Gift Shop Manager The Organization: The North Island Wildlife Recovery Centre is a world-class wildlife rehabilitation and education facility located in Errington, BC, on Vancouver Island. Founded in 1984 and overseen by a Board of Directors, Operations Manager and Executive Director, the North Island Wildlife Recovery Association (NIWRA) has continued to grow due to the dedication of staff, amazing volunteers and incredible community support. NIWRA is a not-for-profit registered charity that advocates for the well-being of Vancouver Island wildlife, and strives to educate the public about wildlife and related issues. The Position: The Gift Shop Manager will work under the direction of the Executive Director and Gift Shop Committee Board Member. The Gift Shop Manager must be professional in appearance and in all aspects of his/her work to emulate the high standards NIWRA sets. The Gift Shop is the first point of contact for the public visiting the centre. The Gift Shop Manager is directly responsible for the overall management and operation of the gift shop, including sales, profitability, purchasing, customer service, visual strategies, marketing, operations and inventory management. She/He provides leadership and guidance to gift shop volunteers that create an environment focused on NIWRA’s mission, customer satisfaction, maximum productivity, and profitability. Responsibilities are performed with considerable independence and reviewed periodically. Responsibilities: Prepare short and long-term goals and objectives and review them with the Executive Director and Gift Shop Committee Board Member Prepare monthly and quarterly reports to the Board of Directors Gift shop sales/ cashier duties Marketing Ensure gift shop POS system data is correct and up-to-date Data entry Work in collaboration with the bookkeeper to ensure all financial requirements are fulfilled Ensure purchases/expenditures comply with the annual budget Train and supervise gift shop volunteers Schedule gift shop volunteers to ensure appropriate coverage and cover vacant shifts as needed Be a constant sales floor presence to ensure excellent customer experience and maximum sales Open/Close the Centre Act as NIWRA host (greet and direct visitors) Organize/manage physical inventory checks Ensure the cleanliness of the gift shop and surrounding areas Merchandise displays Other duties as assigned Qualifications: This rewarding position requires a mature person who works well within a team and independently and can readily adapt to changing circumstances. It is physically demanding and requires attention to detail. College degree in business or related field an asset 3+ years experience in retail operation and shop management Proven track record in achieving sales results Strong communication skills, both verbal and written Superior customer service skills Ability to work in a fast-paced, changing environment Experience with retail merchandising and display management Proven success in working with people, preferably with volunteers Working knowledge of social media (Facebook) marketing Good stamina and health Capable of standing, walking, bending, lifting, reaching, moving supplies, setting up tables/chairs/displays, etc. Preferred Skills and Abilities: Proficient with Point of Sale (POS) systems and inventory management Excellent people/customer service skills Superior communication capabilities High-level problem solving skills Comfortable with public contact Pleasant telephone manners and ability to provide specific information Ability to multi-task and prioritize; well-organized, effective time management skills Proficient with Microsoft Word and Excel Knowledge of inventory, security, staging, up-selling, promotion, advertising Excellent teamwork skills and good work ethic Compensation & Work Schedule: $40,000 to $50,000 per year commensurate with experience and education Benefits: Extended health benefits following a successful probation period Full-time position FORTY (40) hours per week, Tuesday to Saturday. May need to provide staffing back-up in an emergency or absence of volunteers. To apply: Please email a cover letter, your resume and two professional references via email to wildlife@niwra.org Attention: Joyce Lee . Please write "Gift Shop Manager" in the subject line. We appreciate all applications, however only those selected for an interview will be contacted. We reserve the right to close the vacancies early depending on the number of applications received, so you are encouraged to submit your details as soon as possible if you are interested.

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Animal Care & Facility Technician Animal Care & Facility Technician (full-time ) The Organization: North Island Wildlife Recovery Centre, a world-class wildlife rehabilitation centre, located in Errington, on Vancouver Island, British Columbia, cares for ill, injured and orphaned wildlife, and educates the public on wildlife and environmental issues. The Position: The North Island Wildlife Recovery Centre is accepting applications for a full-time Animal Care & Facility Technician to join our team and support the maintenance and operation of the Centre. The position works under the direction, support and supervision of the Operations Manager and Animal Care Supervisor. Summary of Role: As an Animal Care Technician, you will be responsible for: ensuring safe wildlife intake and transportation to the facility; assessment of the animal's needs during intake and throughout its care; daily food preparation and nourishment of all animals in care; providing daily medical care and administering medications; and cleaning all animal enclosures. You'll also be responsible for communicating with the public about wildlife in need of rescuing. DUTIES AND RESPONSIBILITIES This position requires a mature and responsible person that works well both within a team and independently and can readily adapt to changing circumstances. It is physically demanding and requires attention to detail. Animal Care: below are examples of Animal Care duties Follow feeding protocols and diet formulas for birds and other animals in rehabilitation. Move injured animals in and out of the enclosures for cleaning or according to the needs of the animal. Clean all enclosures each day and ensure the facility is hygienic for birds, animals, staff and the public. Assess the birds and animals in care each day and report any changes to the supervisor and obtain instructions for change in medical care/ medications. Follow treatment protocols for all birds and animals in rehabilitation. Euthanize animals, when required, under the direction of the Wildlife Veterinarian and/or Animal Care Supervisor. Adherence to all safety protocols in the administration of medications and medical care to birds and animals. Adherence to all safety protocols when carrying out any required medical procedures in the care of the birds and animals (i.e.: radiographs, cleaning of wounds & enclosures). Cleaning, mopping and preparing the facility for the next day. Animal Care Safety Protocols You are required to follow the below safety protocols: When in an animal/bird enclosure, you must wear: a HARD HAT and PROTECTIVE GLOVES. Masks are optional but are available. Animal Intake: below are examples of Animal Intake duties Each morning when you arrive, you will be responsible for checking the phones and determining if there are any messages from the public with respect to injured wildlife. You will call them back and retrieve/ provide information about rescue. When obtaining information from the public about injured animals, you will inquire about: the location, description of bird/animal, potential risks/hazards, if there will be a helper available on site. Rescue of injured and wounded wildlife (assessment of any dangers prior to rescue, minimizing stressors to animal, securing the animal in crate, securing the crate for transportation). Providing instruction to any helper at the rescue site of the safety procedures and limited role they have in supporting the Animal Care & Facility Technician during the rescue. Adherence to all safety protocols prior to and during transportation (following speed limits, safe driving practices, securing crate to avoid shifting). Collaboration with and cooperative/respectful attitude when working with animal rescue/transport volunteers. Must be able to work on short notice and in emergency situations. Help ensure safety of the public and of resident animals. Upon arrival at the centre, assessment of the injured bird/animal. Ensure that after each intake the recovery rooms are ready for the next bird/animal. Animal Rescue and Transportation Safety Protocols You are required to follow the below safety protocols: When participating in a bird/animal rescue, you must have and wear: a net and protective gloves, as well as protective eyewear and masks, when necessary. Care of Facility: below are examples of Facility duties As part of the Animal Care team, maintain washrooms, Museum, Learning Centre, Treatment Centre, Recovery Room and Eco Centre. Assist Yard Foreman with site maintenance duties as required. Open/Close the Gift Shop and Eco Centre, turn off alarms for volunteers in the absence of Executive Director. Participation in Education Programs: Work alongside Education Volunteers with educational birds and programs. Provide information to the public. QUALIFICATIONS AND/OR EDUCATION REQUIREMENTS Must have a valid BC Driver’s license with clean driving abstract (proof required) and reliable transportation. Must be able to fluently speak and write English. Must be willing to get a Police Information Check as a condition of employment. Must be in excellent physical health. Must have WHMIS or be willing to obtain certification as condition of employment. Excellent “people skills” and communication capabilities. Must be able to follow direction well. Excellent time management. Willingness to learn and grow into roles with more responsibilities. Willingness to follow strict protocols and procedures. Excellent teamwork skills and good work ethic. Ability to be flexible to meet the needs of the organization HOURS, WAGES AND BENEFITS Full Time Hours: 40 hours per week - working weekends Wage: $24.00 per hour to start, with raise and health benefit package upon successful completion of probation period. To apply: Please email cover letter, resume and 2 references (at least one from a workplace) to wildlife@niwra.org Attention Joyce Lee . Please write Animal Care & Facility Technician in the subject line. We appreciate all applications; however, only those selected for an interview will be contacted. We reserve the right to close vacancies early depending on the number of applications received, so you are encouraged to submit your details as soon as possible if you are interested.

GIVE/VOLUNTEER > Animal Care Internship Animal Care Internship Join The Team Fun! Exciting! Rewarding! Animal Care Internship (Full-time, Spring & Summer unpaid position) The Organization: North Island Wildlife Recovery Centre, a world-class wildlife rehabilitation centre, located in Errington, on Vancouver Island, British Columbia, cares for ill, injured and orphaned wildlife, and educates the public on wildlife and environmental issues. The Position: The North Island Wildlife Recovery Association (NIWRA) Intern will enjoy a unique opportunity to be part of a team supporting the work of a world class wildlife rehabilitation and education facility. The NIWRA intern will further their own growth by learning, sharing and applying new skills that enhance daily operations at the Centre. Open to both international and local applicants Position requires an eight-week minimum work period Accommodation is a large RV onsite with kitchen, shower and access to laundry Duties: Volunteers and interns are the backbone of our organization. The position works under the direction and support of the Animal Care staff. It includes enclosure cleaning, food preparation (raw meat is processed and fed so no weak stomachs allowed!), feeding, laundry, participating in maintenance projects and interacting and educating visitors. There is no standard workday in wildlife rehabilitation, which creates a stimulating and interesting opportunity. Provide excellent care to all non-releasable and rehabilitation animals Assist with evaluating patient progress and release eligibility Assist with restraint, exams and treatment of animals Admit patients and accurately complete associated paperwork Occasionally assist with euthanasia Maintain high standards of cleanliness in hospital, kitchen and animal housing areas Requirements: This rewarding position requires a mature person that works well within a team and independently and can readily adapt to changing circumstances. It is physically demanding and requires attention to detail. Must be able to communicate fluently in English Must be at least 19 years of age Must have medical insurance Must have a Tetanus vaccination Must be able to work in all weather conditions Must be able to lift/carry up to 50 lbs (work is quite physical and moderately labour intensive) Must be able to work 5 days a week, days off may or may not be consecutive Must be willing to work flexible shifts depending on needs Must be reliable and dependable Previous wildlife rehabilitation or animal handling experience is an asset, but not strictly required INTERNSHIPS ARE STRICTLY VOLUNTEER POSITIONS. YOU WILL NOT BE PAID ANY MONIES OR EXPENSES, BUT YOU WILL RECEIVE ACCOMMODATIONS IF YOU ARE FROM OUT-OF-TOWN. (You may have to share accommodations with another intern.) Extra days off: We are willing to be flexible to work with your schedule, however your commitment is to volunteer your time 5 days a week with 2 days off. Requesting extra days off puts a strain on our schedule. Shifts are 9:00 am to 5:00 pm or 12:00 pm to 8:00 pm. You must supply your own food. If you are NOT a Canadian Citizen, you must have financial means/credit card/cash in case you need to go to a medical clinic. North Island Wildlife Recovery Association will not be responsible for medical expenses. Internships are a minimum eight weeks or more in length. View Printable Format To apply: Please email cover letter, availability dates, resume, 2 references and at least one letter of recommendation to wildlife@niwra.org Attention Joyce Lee . Please write Animal Care Intern Position in the subject line. We appreciate all applications, however only those selected for an interview will be contacted. We reserve the right to close the vacancies early depending on the number of applications received, so encourage you to submit your details as soon as possible if you are interested.

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North Island Wildlife Recovery Centre is a non-profit facility that cares for ill, injured and orphaned wildlife, and educates the public about wildlife and environmental issues. Visitors can see non-releasable Vancouver Island wildlife in peaceful and rustic surroundings. Take a walk on the wildside in Parksville Owls • Bears • Eagels • Hawks • Falcons • Ravens Turkey Vultures • Wildlife Garden & More! Hours Open 9am-4:30 Daily Admission Adult $15+tax Children 4–16 $6+tax Children 3 & under FREE Veterans and Military FREE Location 5 Minutes from Parksville! 1240 Leffler Road, Errington, BC Locate Us on Google Maps They depend on us. We depend on you! Donate Now Stay Connected View our latest Facebook posts Read our Tripadvisor reviews See the latest on Twitter Watch our Youtube videos Visit us on Instagram Subscribe to our newsletter Adopt an Animal View Adoption Animals in Shop