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Terms & Conditions By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. At NIWRA, we want our supporters to feel happy and satisfied with their purchases. Therefore, each product offered for sale has a detailed description so that you know exactly what you are purchasing. Please ensure that you thoroughly check the item description before you buy it. If you have any questions or queries regarding an item, please contact us at 250-248-8534 or wildlife@niwra.org . Order Information To order, please read through each item description carefully before adding it to the shopping cart by using the “Add to Cart” button. When you have finished shopping, you can review and/or modify your purchases in the Cart on the top of the Checkout page. If you are happy with the contents of your Cart, you can then proceed further down the Checkout page where you will be asked for the Donor's Address, Recipient's Address (if different from Donor's Address), adoption certificate information and whether or not you would like to subscribe to our newsletter. Continue further down the Checkout page to view your 'Final Order Confirmation,' which reflects the order that will be sent to both NIWRA and PayPal. (If you wish to modify your purchases at this point, you must return to the top of the page and make changes to the Cart.) Please remember to check the "Terms and Conditions" box on the Checkout page before clicking the “Proceed to PayPal” button. You will then be taken to the PayPal secure site to make the payment. Please note that NIWRA does not have any access to your bank or card details. These are held solely at the PayPal secure payment site. Therefore, any trouble with PayPal payments will need to be resolved through PayPal. The only details we request are those appearing on the Checkout page. If you select the option to 'Create an account,' these details will be stored securely on our server using Secure Socket Layer protocol (SSL). This will allow you to return to our site, log in, then access past Orders as well as modify Addresses and Account Details on the My Account page. All prices stated on this website are in Canadian dollars. We only ship to addresses in Canada. You will receive a confirmation e-mail from NIWRA outlining your purchase details and from PayPal about your payment once you have completed your transaction. Payment NIWRA uses PayPal for all its ordering and online payments. PayPal is a safe and secure payment gateway that accepts credit and debit card payments. PayPal no longer requires you to have an account with them to use their services, which means you can use them like any other secure payment gateway using your credit or debit cards. PayPal handles all of NIWRA's payments and is secure and safe. They use 128-bit encryption which is the highest level commercially available. What is PayPal? PayPal is a third-party payment processor that enables online credit and debit card payments over a secure system. PayPal automatically encrypts your confidential information in transit from your computer to theirs using Secure Socket Layer protocol (SSL) with an encryption length of 128-bits (the highest level commercially available). Once your information reaches PayPal, it resides on a server that is heavily guarded. PayPal servers are not directly connected to the internet in order to protect your details. Only PayPal has access to your confidential credit/debit card details. No credit or debit card details are ever seen by NIWRA. For more information regarding payments via PayPal, please read PayPal's security information . Presentation Each product purchased will be presented as outlined on the product description page. Shipping and Handling charges are added to the purchase price if the purchase is being mailed. Delivery Purchases are usually dispatched within 7 working days from receipt of Paypal payment or sooner if we are able. Any inquiries regarding the shipping of your package may be made by contacting NIWRA directly at 250-248-8534. Delivery/handling charges will be added to the purchase of the adoption package. Local pickup is free. Please call NIWRA (250-248-8534) to arrange a pickup time.

Seeking an experienced Animal Care Manager to oversee daily operations, staff supervision, and animal welfare at our facility. Animal Care Manager Join Our Team! Animal Care Manager Job Posting Salary Range: $65,000.00 - $75,000.00 (CDN) The North Island Wildlife Recovery Association (NIWRA) seeks an Animal Care Manager to join our team. Based in Errington on beautiful Vancouver Island, NIWRA is a well-established, non-profit, registered charity focused on the rehabilitation of injured, ill and orphaned wildlife and public education on wildlife and environmental issues. Reporting to the Senior Director of Operations, the Animal Care Manager will lead the animal care team in delivering exceptional care to wildlife patients and permanent residents. This role is essential in supporting our facility's programs, operation, development and integrity. What We're Looking For We seek a confident, experienced manager and leader who communicates effectively, demonstrates professional maturity, and thrives in a dynamic, purpose-driven environment. While a background in wildlife rehabilitation or conservation is a definite asset, it’s not essential—we’re ready to train the right person who brings a strong work ethic, leadership skills, and a deep commitment to animal care. Key Responsibilities Wildlife Care: Supervise, support, and mentor the animal care team Collaborate with NIWRA’s wildlife veterinarian and the Ministry of Environment Oversee wildlife intakes, treatment, and rehabilitation Follow established treatment protocols and diet plans Lead and grow our Black Bear Rehabilitation Program Manage wildlife transport between rehab centres Ensure the safety and well-being of both the centre's wildlife and the visiting public Oversee ongoing care for both rehabilitation patients and permanent residents Facility & Program Support: Help maintain the high expectations of the centre's leadership Provide daily motivation to staff to follow animal care protocol, safety techniques (animal & public) and time management, following the centre's policy and procedure manuals Maintain accurate records, files, and reporting for management and the Board of Directors Working with staff, provide multimedia content (stories, videos) for social media and promotional use Ensure facility cleanliness and adherence to health and safety protocols Recruit, train, and supervise animal care staff, volunteers, and interns Oversee the Discover Bear Program and educational bird presentations Who You Are Key Attributes: Mature judgment, integrity, and professionalism Strong interpersonal and team-building skills Passionate about wildlife care Physically fit and comfortable in hands-on animal care role Willingness to be hands-on in learning all aspects of wildlife rehabilitation Education & Experience: 3+ years of proven and relevant management/supervisory experience Proven ability to lead teams and manage challenging or sensitive situations Required Skills: Highly organized and adaptable to changing priorities Excellent critical thinking and problem-solving abilities Strong verbal and written communication across all organizational levels Capable of working independently and under pressure Flexible availability, including for emergencies Technically proficient with Microsoft Office and digital tools Why Join NIWRA? Be part of a mission-driven organization making a real impact on wildlife Work with a supportive, values-based team in a unique environment Enjoy a competitive salary and extended health benefits Live and work on beautiful Vancouver Island, surrounded by nature North Island Wildlife Recovery Association is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences. To apply for this position, please respond by email to Joyce Lee, Executive Director at wildlife@niwra.org citing NIWRA - Animal Care Manager in the subject line. Please submit a cover letter, resume and two professional references (with contact phone numbers). Detail your experience and qualifications, and outline why you are interested in this position. We would like to thank all applicants. However, only those selected for an interview will be contacted. No phone calls please.

North Island Wildlife Recovery Centre is a non-profit facility that cares for ill, injured and orphaned wildlife, and educates the public about wildlife and environmental issues. Visitors can see non-releasable Vancouver Island wildlife in peaceful and rustic surroundings. Take a walk on the wildside in Parksville Owls • Bears • Eagels • Hawks • Falcons • Ravens Turkey Vultures • Wildlife Garden & More! Hours Open 9am-4:30 Daily Admission Adult $15+tax Children 4–16 $6+tax Children 3 & under FREE Veterans and Military FREE Location 5 Minutes from Parksville! 1240 Leffler Road, Errington, BC Locate Us on Google Maps They depend on us. We depend on you! Donate Now Stay Connected View our latest Facebook posts Read our Tripadvisor reviews See the latest on Twitter Watch our Youtube videos Visit us on Instagram Subscribe to our newsletter Adopt an Animal View Adoption Animals in Shop

COVID-19 Update As of September 13th, 2021, NIWRA is not requiring proof of vaccination to visit our facility. To protect everyone, all NIWRA visitors must wear a face-mask that covers the mouth and nose when in the Gift Shop and other buildings. High contact touch-points are cleaned and sanitized regularly. Hand sanitizer is available in the gift shop. Regrettably, we are not offering guided tours until further notice. We apologize for the inconvenience. We encourage guests to pay for admissions and purchases in our gift shop with cards or tapping devices, however we are accepting cash payments.

NIWRA Market Annual Passes Adult Annual Pass | $45 Child Annual Pass | $18 Adoption Animals Quick View Blizzard (White Raven) Quick View Oliver (Barred Owl) Quick View Dougal (Raven) Quick View Casey (Bald Eagle) Quick View Rae (Black Bear) > See all Adoption Animals Bear Den Gifts bear-den-gifts NEW! NIWRA Gift Card Bear Shares | $50 each Wellness to Wilderness DVD | $5

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