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Do you enjoy wildlife education? Join our team. Apply today. Wildlife Education Program Coordinator - Assistant Volunteer Coordinator Join Our Team! Wildlife Education Program Coordinator - Assistant Volunteer Coordinator The Organization: The North Island Wildlife Recovery Centre is a well-established wildlife rehabilitation and education facility in Errington, BC, on beautiful Vancouver Island. Founded in 1984 and overseen by a Board of Directors, Senior Director of Operations and Executive Director, the North Island Wildlife Recovery Association (NIWRA) has continued to grow due to the dedication of staff, fantastic volunteers and incredible community support. NIWRA is a not-for-profit registered charity that advocates for the well-being of Vancouver Island wildlife and strives to educate the public about wildlife and related issues. The Position: The Wildlife Education Program Coordinator - Assistant Volunteer Coordinator will work under the direction of the Executive Director. The incumbent must be professional in appearance and in all aspects of his/her work to emulate the high standards NIWRA sets. The Education Program is integral to NIWRA's mission to educate the public on wildlife and nature issues. The Wildlife Education Program Coordinator provides leadership and guidance to the education program volunteers (adult and youth) and will also assist the Volunteer Coordinator. Responsibilities are performed with considerable independence and reviewed periodically. This full-time position has three components that support NIWRA's established programs. Responsibilities: Wildlife Education Program Coordinator Become certified as a NIWRA tour guide Train education volunteers Work collaboratively with the NIWRA education volunteers Display proficiency in the NIWRA narrative Play a significant role in all NIWRA tours Represent and reinforce/enforce the NIWRA narrative and expected conduct Monitor progress and organize training opportunities through shadowing, training tours, and extra engagement events (on and offsite). Biofacts: Responsible for maintenance, storage and inventory (including taxidermy mounts/displays) and ordering, developing and/or procuring new (and replacement) items. Manage in-house communications platform: post shifts for tours and pair shadows with appropriately trained guides. Answer questions. Provide animal care updates. Schedule orientation and training sessions Develop and update educational manuals as necessary Microscopes: Train volunteers to use the microscopes with the public and organize various education opportunities (for volunteers and visitors). Other duties as required. Assistant Volunteer Coordinator Assists the Volunteer Coordinator to recruit and onboard volunteers Receive volunteer applications Conduct reference checks and handle follow-up calls Send RCMP Police Information Check package Schedule meetings with the Volunteer Coordinator and Department Heads Arrange and provide orientation tours for new volunteers Create name tags for volunteers Promote NIWRA’s volunteer program to community groups Green Teen Coordinator The Green Teen Coordinator is responsible for the safety and support of our youth docents, whether onsite or offsite. Proficient in all things Green Teen (youth docents) Lead trainer of Green Teens, coordinating and providing support to volunteers. Communications: Applications. Intake/orientation in spring. Maintain the current active wait list of youth volunteers. Onboard youth to in-house communications platform and train on use. Organize pre-season training (with the help of returning members) and prepare for the annual Eagle Release event in April. Post shifts throughout summer. Ensure opportunities and engagement for Green Teens. Plan for appropriate adult support. Coordinate Green Teens to assist Animal handler presentations in the Learning Centre and at occasional offsite events. Handle end-of-season arrangements (letters/gifts, certificates, celebration). Address issues regarding appropriate behaviour as warranted. Research various forms of education and engagement techniques Other duties as required Qualifications: This rewarding position requires a mature person who works well within a team and independently and can readily adapt to changing circumstances. It requires attention to detail. One year experience in administration Completed High School diploma Strong knowledge of Vancouver Island wildlife and nature Must be able to work weekends and evenings when required Must be willing to get an RCMP Police Information Check as a condition of employment Must have a valid BC Driver’s license with a clean driving abstract Must be able to speak and write English fluently. Preferred Skills and Abilities: Excellent interpersonal, communication and public relations skills Background in education an asset Experience working with volunteers Experience in public speaking and leading groups Knowledge or experience with educational programming Ability to follow directions Strong leadership skills Attention to detail with strong problem-solving skills Excellent teamwork skills and a strong work ethic Strong knowledge of Microsoft Office programs Highly organized with the ability to multi-task Willingness to learn. Compensation & Work Schedule: $21.00/hour to start and $23.00/hour upon successful completion of the probation period. Benefits: Extended health benefits upon successful completion of the probation period. Full-time position FORTY (40) hours per week. Must be flexible to meet the needs of the organization. Some weekends and evenings required. To apply: Please email a cover letter, your resume and two professional references via email to wildlife@niwra.org Attention: Joyce Lee . Please write "Education Program Coordinator" in the subject line. We appreciate all applications, however only those selected for an interview will be contacted. We reserve the right to close the vacancies early depending on the number of applications received, so you are encouraged to submit your details as soon as possible if you are interested.

Do you have retail management experience and enjoy working with people? Join our team. Apply today. Gift Shop Manager Join Our Team! Gift Shop Manager The Organization: The North Island Wildlife Recovery Centre is a world-class wildlife rehabilitation and education facility located in Errington, BC, on Vancouver Island. Founded in 1984 and overseen by a Board of Directors, Operations Manager and Executive Director, the North Island Wildlife Recovery Association (NIWRA) has continued to grow due to the dedication of staff, amazing volunteers and incredible community support. NIWRA is a not-for-profit registered charity that advocates for the well-being of Vancouver Island wildlife, and strives to educate the public about wildlife and related issues. The Position: The Gift Shop Manager will work under the direction of the Executive Director and Gift Shop Committee Board Member. The Gift Shop Manager must be professional in appearance and in all aspects of his/her work to emulate the high standards NIWRA sets. The Gift Shop is the first point of contact for the public visiting the centre. The Gift Shop Manager is directly responsible for the overall management and operation of the gift shop, including sales, profitability, purchasing, customer service, visual strategies, marketing, operations and inventory management. She/He provides leadership and guidance to gift shop volunteers that create an environment focused on NIWRA’s mission, customer satisfaction, maximum productivity, and profitability. Responsibilities are performed with considerable independence and reviewed periodically. Responsibilities: Prepare short and long-term goals and objectives and review them with the Executive Director and Gift Shop Committee Board Member Prepare monthly and quarterly reports to the Board of Directors Gift shop sales/ cashier duties Marketing Ensure gift shop POS system data is correct and up-to-date Data entry Work in collaboration with the bookkeeper to ensure all financial requirements are fulfilled Ensure purchases/expenditures comply with the annual budget Train and supervise gift shop volunteers Schedule gift shop volunteers to ensure appropriate coverage and cover vacant shifts as needed Be a constant sales floor presence to ensure excellent customer experience and maximum sales Open/Close the Centre Act as NIWRA host (greet and direct visitors) Organize/manage physical inventory checks Ensure the cleanliness of the gift shop and surrounding areas Merchandise displays Other duties as assigned Qualifications: This rewarding position requires a mature person who works well within a team and independently and can readily adapt to changing circumstances. It is physically demanding and requires attention to detail. College degree in business or related field an asset 3+ years experience in retail operation and shop management Proven track record in achieving sales results Strong communication skills, both verbal and written Superior customer service skills Ability to work in a fast-paced, changing environment Experience with retail merchandising and display management Proven success in working with people, preferably with volunteers Working knowledge of social media (Facebook) marketing Good stamina and health Capable of standing, walking, bending, lifting, reaching, moving supplies, setting up tables/chairs/displays, etc. Preferred Skills and Abilities: Proficient with Point of Sale (POS) systems and inventory management Excellent people/customer service skills Superior communication capabilities High-level problem solving skills Comfortable with public contact Pleasant telephone manners and ability to provide specific information Ability to multi-task and prioritize; well-organized, effective time management skills Proficient with Microsoft Word and Excel Knowledge of inventory, security, staging, up-selling, promotion, advertising Excellent teamwork skills and good work ethic Compensation & Work Schedule: $40,000 to $50,000 per year commensurate with experience and education Benefits: Extended health benefits following a successful probation period Full-time position FORTY (40) hours per week, Tuesday to Saturday. May need to provide staffing back-up in an emergency or absence of volunteers. To apply: Please email a cover letter, your resume and two professional references via email to wildlife@niwra.org Attention: Joyce Lee . Please write "Gift Shop Manager" in the subject line. We appreciate all applications, however only those selected for an interview will be contacted. We reserve the right to close the vacancies early depending on the number of applications received, so you are encouraged to submit your details as soon as possible if you are interested.

NIWRA Market Annual Passes Adult Annual Pass | $45 Child Annual Pass | $18 Adoption Animals Quick View Blizzard (White Raven) Quick View Oliver (Barred Owl) Quick View Dougal (Raven) Quick View Casey (Bald Eagle) Quick View Rae (Black Bear) > See all Adoption Animals Bear Den Gifts bear-den-gifts NEW! NIWRA Gift Card Bear Shares | $50 each Wellness to Wilderness DVD | $5

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